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Seventh Consecutive KLAS Win for Thornberry Ltd
LANCASTER, PA (Jan. 31, 2020) – Thornberry Ltd has been rated #1 by customers once again, making it seven in a row for the company’s NDoc® home health and hospice EMR.
Thornberry first set the record in 2017 with a fourth consecutive “Best in KLAS” award for the homecare segment, and it continues to leave the competition behind. Thornberry’s home health and hospice EMR received a top-ranked score of 90.4 in the 2020 Best in KLAS: Software & Services report, surpassing the average for the segment by more than nine points.
This year, NDoc won the KLAS Category Leader award for the new Home Health & Hospice (Small) market segment. While not an official competitor in the new “large” market because NDoc data is limited for that segment, Thornberry scored the highest in either category, keeping them ahead of the competition for the seventh year in a row.
“Seven years in a row! We are both humbled and thrilled to be top-ranked by KLAS again this year,” said Thornberry President and CEO Tom Peth, “and we’d like to thank our providers once again. We couldn’t be #1 year after year without their loyal partnership and support, which in turn would not be possible without the dedication and hard work of our Thornberry team.” Peth continued, “We continue to take pride in providing innovative technology and top-level service; this award lets us know we’re doing a lot of things right and how to continue our commitment to the growth and success of our customers.”
KLAS winners are determined through extensive surveys and interviews with healthcare providers on the efficiency and quality of health IT products. KLAS Research methodology evaluates and ranks vendors in six key categories: Culture, Product, Relationship, Operations, Loyalty, and Value. Once again, Thornberry received A ratings in more categories than any other vendor. “I can’t say enough about the service and response that we get from Thornberry,” commented one Director in October 2019. “Thornberry’s responsiveness really sets them apart… NDoc seems to be light-years ahead of other products. Thornberry’s service is second to none.” Clinical users agree. In December 2019 a Nurse user commented: “The support is unbeatable; it is above and beyond anything I have ever seen.”
The Best in KLAS and Category Leader designations are a recognition of outstanding efforts to help healthcare organizations in their quest to deliver quality patient care. Category Leader awards are offered in new segments with a focused impact across many health systems. “Providers and payers demand better performance, usability, and interoperability from their vendor partners every year,” says KLAS President Adam Gale. A KLAS award sets the standard of excellence in a market segment, Gale adds: “It serves as a signal to providers that they should expect only the best from the winning vendors.”
Thornberry will be recognized for its record-breaking win at the annual Best in KLAS awards reception at HIMSS on March 9 in Orlando, FL.
In the 27 years since its founding, Thornberry has become an innovative and respected leader in both certification and interoperability, providing a complete suite of innovative tools for homecare and hospice through its NDoc® software solution. Top-ranked by KLAS for the seventh year in a row, NDoc is a CCHIT Certified Long Term and Post-Acute Care (LTPAC) EMR additionally certified for Home Health. Learn more about the powerful, flexible, and comprehensive NDoc solution at ndocsoftware.com.
KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit KLASresearch.com.
LANCASTER, PA (March 18, 2019) – Melissa L Cooper, RN, has joined Thornberry Ltd. as Chief Clinical Officer. Her responsibilities include implementation services and the clinical direction of Thornberry’s NDoc® electronic medical record (EMR) system. Cooper has made it her mission at Thornberry to improve clinical documentation time while maintaining compliance, so that clinicians have more time to focus on patients.
Melissa Cooper is a bachelor’s-prepared Registered Nurse, and earned her Master’s in Business Administration from Milligan College in Johnson City, TN. She has a passion for clinician and patient education, and her speaking credits include several industry events such as NAHC and the North Carolina Association of Homecare.
Prior to Thornberry, Cooper was an executive at Mountain States Health Alliance (now Ballad Health), where she gained extensive experience in the home health and hospice industry over a 17-year career that spanned roles from staff nurse to Vice President. Cooper left Mountain States mid-career to accept a position as VP of Homecare at Sentara in Virginia Beach, VA, and returned to Ballad in 2015 as CEO of Ballad Home Health and Hospice. Cooper can be reached at https://www.linkedin.com/in/melissa- c-8b3bb041/.
About Thornberry In the 26 years since its founding, Thornberry has become an innovative and respected leader in both certification and interoperability, providing a complete suite of innovative tools for homecare and hospice through its NDoc® software solution. A 2019 Best in KLASTM winner for the sixth year in a row, NDoc is a CCHIT Certified®2011 Long Term and Post-Acute Care (LTPAC) EMR additionally certified for Home Health. Learn more about the powerful, flexible, and comprehensive NDoc EMR solution at ndocsoftware.com.
LANCASTER, PA (March 7, 2019)
Thornberry Ltd. has announced a new integration between Qualis Management and the NDoc® EMR, the six-time winner of the Best in KLAS™ for home health award. This new targeted interoperability enables the seamless, secure flow of critical client data for hospice providers.
As health care shifts to a value-based model, interoperability is a growing concern for both home health and hospice. Agencies are increasingly being required to demonstrate their ability to improve patient outcomes without increasing costs; delivering on this promise and demonstrating this proof requires an unimpeded flow of data among software providers. The new Qualis-Thornberry integration means more timely, efficient, and accurate data—and data access—for hospice clients.
At Hospice of the Piedmont in Charlottesville, VA, the Thornberry-Qualis interface is a real assist to Intake and Admissions, since the patient demographics are in the system immediately, without needing to log into another system or re-enter the data. “We don’t even have to train our Intake staff on the Qualis system!” says Lara Fisher, EMR Facilitator for Piedmont. “It also helps with patient address changes, and it has reduced the steps at time of death, since Qualis is immediately alerted to the discharge.”
Qualis works in tandem with their clients’ preferred providers, and Qualis Management partner J. Hall C. Thorp thinks Qualis and Thornberry are a great partnership. “Qualis works with all hospice EMRs,” says Thorp, “and we have found Thornberry to be an industry leader in terms of functionality and client satisfaction. Thornberry is technically sophisticated while also having people who communicate well and are down-to-earth. We have enjoyed serving mutual clients with Thornberry throughout the years, and are excited about our formalized interface.”
Tom Peth, CEO at Thornberry, agrees that the two companies are a perfect fit. “NDoc is recognized as a leader in interoperability, and we have extensive development efforts underway to continue to meet the explosive demand for our targeted hospice and home healthcare solutions,” he says. “Partnering with Qualis brings excellence in DME management to the table, and the company shares our commitment to quality in product and service that is critical to Thornberry and the success of our customers.“
The first job at Qualis is to understand fully the specific needs of each client, then tailor a program unique to each that will improve patient care, reduce DME costs, streamline processes, and virtually eliminate administrative headaches. Qualis is a DMR management company and a true Partner with hospice and DME supplier clients. The company’s proprietary approach, Intelligent DME©, helps clients manage DME professionally in a manner that continually improves patient care while decreasing DME costs. Learn more about how Qualis serves their clients’ administrative, financial, and clinical teams at qualismanagement.com.
In the 26 years since its founding, Thornberry has become an innovative and respected leader in both certification and interoperability, providing a complete suite of innovative tools for homecare and hospice through its NDoc® software solution. A 2019 Best in KLASTM winner for the sixth year in a row, NDoc is a CCHIT Certified®2011 Long Term and Post-Acute Care (LTPAC) EMR additionally certified for Home Health. Learn more about the powerful, flexible, and comprehensive NDoc EMR solution at ndocsoftware.com.
Excited to be part of the KLAS ceremony last night where Thornberry picked up their 5th consecutive “Best in KLAS for Homecare” award”. Very proud of the way we partner with our customers!!
SCHAUMBURG, Ill.–(BUSINESS WIRE)–CellTrak Technologies, provider of the industry’s top Care Delivery Management solution used at over 4,000 home care agency locations in the US, Canada, and the UK, announced today a new integration with Thornberry Ltd.’s NDoc©, the four-time winner of the Best in KLAS™ award. This interoperability will ensure agency back-office staff and care teams have seamless access to the up-to-date client information they need to deliver outstanding care and validate results with payers.
New Integration Between CellTrak and Thornberry NDoc© EMR System enables secure flow of client data for home health
LANCASTER, Pa. (January 31, 2017) – Thornberry Ltd.’s EMR software, NDoc®, received the “Best in KLAS” award for the Homecare segment for an unprecedented fourth year in a row.
Thornberry was awarded a score of 94.1, surpassing the average for homecare EMR vendors by more than 19 points. Thornberry also received the highest scores in implementation, training and overall product quality.
“We thank our customers for their support and partnership which enabled us to be honored with the award, and thank our team for the amazing effort – day after day – that made the Best in KLAS award a reality,” said Thornberry President and CEO Tom Peth. “To achieve the award once was an honor – and to achieve it four times in our market is both exhilarating and humbling.”
LANCASTER, Pa. (Oct. 20, 2016) – Thornberry Ltd., provider of homecare software solutions for over 20 years and an industry forerunner in both EMR certification and interoperability, today announced that Raymond C. DeArmitt has joined the company as Vice President of Sales.
DeArmitt brings with him 25 years of healthcare sales experience, including leading national sales in the the post-acute space for the last 15 years. Showing proven results in the homecare information technology market, DeArmitt has well-documented skills developing successful sales strategies and processes and keeping customer satisfaction high through strong partnerships.